RTCC Investigative Backbone
LPRs and facial recognition generate massive intelligence, but emails and spreadsheets can't manage cases. Case Closed™ gives every alert a structured home—from the first hit to 28 CFR Part 23 compliant disposition.
Where Every Alert Becomes a Record
Most RTCCs are documenting alerts in emails and CAD notes that weren't designed for investigations. Case Closed™ provides the structured investigative backbone your crime center is missing.
Every LPR or ShotSpotter alert enters as a formal tip. Source, subject, and vehicle are captured instantly—nothing gets forgotten in an inbox.
Every plate and subject from every alert is indexed. When an analyst gets a field call, a master search returns prior history in seconds.
One click promotes a lead to a full case folder. Manage interviews, camera screenshots, and evidence with a complete audit trail on every action.
Reasonable suspicion gating is built-in. Retention schedules and automated purge workflows run according to federal 28 CFR Part 23 standards.
Collaborate with external LE partners or federal agencies via role-based permissions and secure, time-limited browser links for case review.
Every tip and disposition is captured in structured fields. Run comprehensive performance reports for county commissions or funding agencies in seconds.
Don't let actionable intelligence die in an inbox. Give your RTCC the investigative backbone it needs to build prosecutable cases with full 28 CFR Part 23 compliance.
Have Questions?
No. Your detection technology handles surveillance and alert generation. Case Closed manages the investigation that follows every alert. The two systems serve different purposes and both stay in your workflow.
Yes. Role-based permissions are configured during implementation to reflect each user's actual authority. Civilian analysts, sworn investigators, and command staff all get access appropriate to their role.
Yes. The criminal intelligence module is built from the ground up to enforce 28 CFR Part 23, not simply accommodate it. Reasonable suspicion gating, retention scheduling, automated purge workflows, and complete audit trails are all structural features, not administrative add-ons.
Yes. Remote case review generates a secure, time-limited link that gives external parties view access to the case without requiring a software license. Access expires automatically.
Most agencies are live within 30 days. A dedicated project manager handles all configuration, terminology setup, and training.
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Discover how Case Closed Software™ streamlines investigations with secure, modern, and CJIS-compliant technology. Schedule a personalized demo today and see why agencies nationwide trust our platform.
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